Frequently Asked Questions
What are your shipping options and delivery times?ā¼
OROCHI offers standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries may take up to 10 business days.
How do I return or exchange an item?ā¼
We offer a 30-day return policy for all unworn items. Simply visit our online portal to generate a prepaid shipping label and start your refund process.
Which payment methods do you accept?ā¼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For your convenience, we also offer flexible installment plans through Klarna and Afterpay.
How do you ensure the quality of your garments?ā¼
Every OROCHI piece undergoes rigorous quality control. We source premium fabrics and partner with ethical manufacturers to ensure durability, comfort, and a perfect fit for every customer.
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What Our Customers Say
āThe craftsmanship on the leather jacket is incredible. It fits perfectly and feels like a luxury piece.ā
āOROCHI's minimalist aesthetic is exactly what my wardrobe needed. High-quality fabrics that actually last through multiple washes.ā
āSuper fast shipping and the packaging was beautiful. The tailored trousers are now my favorite everyday essential.ā
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